Product Overview

Overview

VitalKnowledge is a referential coding, reimbursement, and compliance software as a service (SaaS) that provides audit, revenue cycle, and coding teams with the latest medical coding information critical to revenue cycle management and medical services reimbursement.

Component Description
CodeValidate Provides verification of medical necessity requirements based upon NCD and LCD policies. It also checks for NCCI edit violations to ensure a clean claim. Add-on modules include:
  • Billable Units Calculator
  • MS-DRG Grouper
  • OPPS Calculator Outlier
  • VitalABN
  • Claim Input Validation
Code Lookup
  • Enables code search and referential lookups across APC, CPT®/HCPCS, MS-DRG, Modifiers, Revenue, ICD-10-CM, ICD-10-PCS, ICD-9-CM, NDC, UB-04 Billing, and HIPPS codes.
  • ICD-10 Coding Intelligence using Vitalware's Sherpa engine.
  • Regulatory information such as CMS Transmittals, LCD & NCD Policies, MedLearn Matters, and other information to help you prepare for future compliance audits.
Multiple Referential libraries in a single view Makes the painstaking process of code review simple and intuitive.
  • Single-source review of payment information, coding guidelines, wage-adjusted tables, and modifiers into a single interface, eliminating visual clutter.
Reference Libraries Real-time access to over 100+ reference libraries updated by our unmatched team of content professionals, dedicated to staying on top of relevant regulatory changes to help ensure accuracy and compliance.
My Advisor Enables users to post questions and get answers from Vitalware's team of experienced subject matter experts on coding and compliance.
Add-ons
  • OPPS Calculator
  • MS-DRG Grouper
  • Billable Units Calculator
  • Lay Descriptions (CPT)
  • AHA Coding Clinics for HCPCS and ICD
  • CPT Assistant
  • Pharmacy Database
  • VitalABN
  • Dr. Z Coding Series
  • TruCode, 3M
Benchmarking and Peer Comparisons

Provides financial pricing information based on defined peer hospital groups for CPT/HCPCS codes or through professional specialty peer pricing.

Sign into Vitalware and open VitalKnowledge

  1. Navigate to http://www.vitalware.com

  2. Select the Vitalware Customer Login button.

  3. Enter your Vitalware username and password.

  4. Click Sign in.

Note

If your organization uses single sign-on (SSO) credentials, select Sign in with Single Sign-On Credentials to enter your single sign-on username and password.

  1. Select Products > VitalKnowledge.

  2. Click the module you want to open (i.e., Code Lookup, Code Validate, Library, My Advisor, and Vital Alerts).

Sign out of Vitalware

Warning

It is important to sign out of your Vitalware product to clear your username and password from the browser session and avoid a potential security risk.

  1. Click your name on the right-hand side of the navigation bar.

  2. Select Logout from the dropdown.

The homepage Dashboard displays when you sign in to Vitalware. It provides an entryway to your product and includes other helpful information and tools.

The Dashboard is also the main tab in the application. The Dashboard tab is divided into three main sections: header, training, and resources.

The header features:

  • A welcome for users and the current date.
  • A Help Us Improve Button that allows you to submit feedback and requests.
  • The question mark icon dropdown, featuring the release notes, the documentation site, and product support.

Trainings and Resources

You can access live and recorded Vitalware trainings, and you can register for upcoming trainings under the Trainings section. Live trainings expand to show the date, presenter, and time of the training. Recorded trainings expand to show the presenter and the duration of the training.

The Resources section allows you to search for reference documents and Vitalware data management logs. You also have the option to download the standard chargemaster.

  • The Reference Documents tab displays documents with their titles and dates, and it features a download option.
  • The Vitalware Data Management Log tab displays a filterable list of data entries and expands to show each entry's version, how long it's been available, and its next update.